Monitor prompt client deliveries versus the schedule
Minimise delays and respond faster to ad-hoc incidents
Let clients check the dispatch status
Improve communication with offtakers by replacing numerous phone calls on delivery timelines with intuitive on-line viewing
Analyse the duration of individual delivery stages and gather client feedback as well as eliminate irregularities
With the SOOT system you can cooperate more tightly with your client, improving their degree of satisfaction. As the online platform, SOOT allows you to cooperate with the client in two ways.
In the former, the client can receive from the system an e-mail with the link to the website where they can view the actual status of the goods ordered by them. Conditional on the system configuration, SOOT can inform the client about:
Further, the client can confirm that the delivery was accurate and prompt and can report their potential reservations in SOOT.
Another way of cooperation with the client in the SOOT system is by setting up an individual account with the password for them. Then, the client can notify their collections (or deliveries) made using their own transport means on their own. In that case, the client or their carrier can freely choose the suitable time window and monitor service promptness (delay in car provision from the schedule, for example).
By making your clients cooperate online:
you certainly need SOOT – a flexible, multilingual application with a cutting-edge user interface and friendly licensing procedure.